We’re improving the Vrag Shades experience every day. To contact, reach us at: support@vragshades.com

Question Why was Vrag Shades created?
Answer

Vrag Shades was born from a desire to shake up the fashion world. 

We believe that eyewear should be as daring and original as the people who wear it. 

Our mission is, to turn the ordinary into extraordinary and to redefine what it means to see and be seen.

Question Does Vrag Shades ship worldwide?
Answer

Yes, we proudly ship to over 220 countries!

Unfortunately, due to logistical strategies, we currently don't ship to Great Britain, the UAE, Saudi Arabia, Israel, and Switzerland.

But don't worry wherever you are, we’re working hard to reach you soon!

Question Are Vrag Shades connected to the brands offered as prizes for agents?
Answer

No strings attached! 

We handpick our luxury prizes to celebrate your achievements and make your success even sweeter. 

These prizes aren’t tied to any partnerships—they’re simply our way of saying

 "Congratulations, you’ve earned it!"

Question Is there a long-term commitment after joining the Agent program?
Answer

You’re free to join and leave the Agent program whenever you like—no contracts, no obligations, just pure creative freedom.

If you decide to move on, we’ll part as friends.

Question Are my billing & credit card information secure?
Answer

We take your security seriously. 

Our platform is fully encrypted, protected by SSL certificates, and powered by Stripe, a global leader in payment security. 

Your data is safe with us, and your earnings will be too.

Question How and when will I get paid as an Agent?
Answer

You’ll start earning as soon as your customers receive their shades and decide to keep them.

Your balance will be ready for withdrawal within 7 to 10 business days, depending on your bank’s regulations. 

And remember, every sale gets you closer to unlocking those amazing prizes.

Question Do I have to pay for shipping and import taxes?
Answer

Nope, we’ve got you covered!

All shipping and import taxes are included in the price of our shades. 

What you see is what you pay—no hidden fees, just premium eyewear delivered right to your door.

Question What payment methods do you offer?
Answer

We offer a variety of payment options to suit your needs:

Globally:

  • Major credit/debit cards  
  • Digital wallets (Apple Pay, Google Pay, etc.)

North America and Europe:

  • Major credit/debit cards  
  • Digital wallets  
  • Buy now, pay later options (split your payment into easy installments)
Question How does Vrag Shades ensure the quality of its products?
Answer

Our shades are crafted with precision and passion. 

Each pair undergoes rigorous quality checks to ensure you receive nothing but the best. 

From the materials we choose to the final polish, we’re obsessed with the details, so you don’t have to be.

Question What if I don’t like my shades after receiving them?
Answer

We stand by our product, but we get it—sometimes things don’t work out.

If your shades aren’t a perfect fit, you have 14 days from the delivery date to return them for a full refund or exchange.

Just keep them in their original condition and packaging, and we’ll handle the rest.

Please note that there we can't offer refunds for discounted products.

Question How do I become a Vrag Shades Agent
Answer

It’s simple! 

Head over to our Agent program page, sign up, and start sharing your unique discount code.

You’ll receive your first pair of our shades as a gift, and from there, the sky’s the limit. 

Earn $50 per sale and unlock exclusive rewards as you grow your earnings.

Question What makes Vrag Shades different from other eyewear brands?
Answer

Vrag Shades isn’t just about eyewear—it’s about creating a movement. 

We blend bold design with cutting-edge technology, pushing the boundaries of fashion and function.

Our shades aren’t just accessories; they’re statements, and they’re designed for those who dare to be different.

Question Can I track my order?
Answer

Absolutely. 

Once your order ships, we’ll send you a tracking number so you can watch your shades make their way to you. 

We’re all about transparency—stay in the loop from our warehouse to your door.

Question What should I do if I have a problem with my order?
Answer

If you experience any issues, contact our 

support team immediately.

Whether it’s a shipping delay or a product question, we’ll resolve it quickly and make sure you’re satisfied.

Question How can I stay updated on new releases and promotions?
Answer

Follow us on Instagram. 

We love keeping our community in the know, and often share exclusive content with our followers.

Question Are Vrag Shades eco-friendly?
Answer

We’re committed to sustainability. 

Our packaging is 100% recyclable, and we’re continually exploring new ways to reduce our carbon footprint. 

Fashion should be bold, but it should also be responsible.

Question How can I contact Vrag Shades customer service?
Answer

We’re always here to chat. 

You can reach out to us via email, or direct message on Instagram.

Our team is dedicated to providing prompt and helpful support, no matter the question.